Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
1. Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2. Return Process
To start a return, you can contact us at [ying38782@gmail.com]. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. Return Shipping Costs
Defective / Damaged / Incorrect Items: If the item is defective, damaged, or you received the wrong item, we will cover the return shipping cost or send a free replacement.
Customer Preference / Change of Mind: Customers are responsible for paying the return shipping fees if the return is due to a change of mind or ordering the incorrect size/color.
4. Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.